Postage

Deliveries can only be made within the UK.
Orders are posted within 5 working days, as the candles are handmade to order.

Postage and packaging costs are £3.50 and posted second class.

 

Refunds/Returns

I hope that you will be delighted with your order. However, if you are not completely satisfied please return it in its original condition and packaging within 14 days of purchase with proof of purchase for a refund or exchange.

Please do not hesitate to get in touch on 07516 512383 or by email  kerry@cantocandle.com and I can send you details of how to return your item.

CANCELLATION POLICY – Under the distance selling regulations you have the legal right to cancel your order within 14 working days from the date of order of the goods if you send us a notice of cancellation by email to Kerry@cantocandle.com and return the goods to us in their original, unopened and unused condition. Please note that postage charges are not refunded.
Your statutory rights are not affected.