Postage

Deliveries can only be made within the UK.
Orders are posted within 2 working days, in busier periods please allow 5 working days.

Postage and packaging costs are £3.50 and posted second class.

Refunds/Returns

I hope that you will be delighted with your order. However, if you are not completely satisfied please return it in its original condition and packaging within 14 days of purchase with proof of purchase for a refund or exchange.

Please do not hesitate to get in touch on 07516 512383 or by email  kerry@cantocandle.com and I can send you details of how to return your item.

CANCELLATION POLICY – Under the distance selling regulations you have the legal right to cancel your order within 14 working days from the date of order of the goods if you send us a notice of cancellation by email to Kerry@cantocandle.com and return the goods to us in their original, unopened and unused condition. Please note that postage charges are not refunded.
Your statutory rights are not affected.

*PLEASE NOTE* we will close for online postal orders on Sunday 4th December due to ongoing postal strikes. You are more than welcome to order if you are able to collect from our workshop in Temple or from Independent Zebra in Edinburgh. PLEASE DO NOT ORDER IF YOU ARE UNABLE TO COLLECT AS YOUR PARCEL MAY NOT ARRIVE IN TIME FOR CHRISTMAS.